Our Team


Roicom is a proud promoter of the Made in America principle. Whether your company needs climate controlled warehousing, distribution and delivery, or R&D, Roicom brings expertise and innovation to every project.

ReadyOne and Roicom are also committed to a code of conduct intended to ensure that interactions between staff and customers and clients are conducted with the highest level of integrity. We take our ethical responsibility toward the communities we serve very seriously.

Our sister division ReadyOne is a proud partner to the AbilityOne Program, providing meaningful work to individuals with disabilities. We also adhere to EEO Affirmative Action Employer standards by hiring and retaining a multicultural staff of service agents and manufacturing workers. We are also honored to include veterans and veterans with disabilities in our workforce.

Roicom in Tandem with ReadyOne

ReadyOne’s hardworking, professional staff brings compassion and experience to every call and project. Our contact center staff includes AbilityOne-certified individuals with significant disabilities. We also actively recruit veterans and veterans with disabilities for our call centers, garment manufacturing, and corrugated and 3PL divisions.

Our Executive Team

The Roicom executive team boasts years of experience in finance, business management and human resources. Their service and expertise have been applied to both the public and private sectors, from companies ranging from Fortune 500 giants to regional nonprofit organizations. President and CEO Luis Alvarez assumed leadership of Roicom in November of 2017. Our other executives include Vice President and CFO Michael Mason, Roy Scheifner, Business Management Commercial Operations, Loretta Hemsworth, Director of Corrugated Products and Third Party Logistics, and Rolando Alvarez, Assistant Director of Human Resources.

Luis Alvarez, President and CEO
Michael Mason, CFO
Roy Scheifner, Business Management Commercial Operations
Loretta Hemsworth, Director of Corrugated Products and Third Party Logistics
Maria E. Jimenez, Director of Quality
Rolando Alvarez, Assistant HR Director

Our Board of Directors

The active and engaged board members of Roicom bring a diverse set of skills to the table from service in both the public and private sectors. Robert Rockey, former president of Levi Strauss and Co serves as chairman of the board. Other board members include Carmen Arrieta-Candelaria, CPA, CGFM, Deputy Superintendent for Finance and Operations for the El Paso Independent School District (EPISD), and Marina Ardovino, co-owner and Vice President of Ardovino’s Desert Crossing and Gary Hedrick, past president and CEO of El Paso Electric Company.

Let's Work Together

Contact us today by any of the methods below and let us bring our experience and expertise to work for your company.